Privacy

FOREWORD

This Privacy Policy applies to the use of the StatementsHQ application or the website http://statementshq.com (collectively referred to as the “Website” or “Service”), which is operated by Calash Investments Limited, T/A StatementsHQ (“StatementsHQ” or “us” or “we”). By using the Website, you signify your agreement to all of the terms of this Privacy Policy.

We are committed to ensuring that your privacy is protected. This Privacy Policy lets you know what information we may collect from you, how we collect it, how we use it and with whom we share it.

This policy can change from time to time, and such changes will be reflected by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you continue to use the Website after we have made any changes to the Privacy Policy, then your continued use of the Website will serve as your permission for your Personal Information to be used under the terms of the revised Privacy Policy.

This Privacy Policy forms part of our Terms and Conditions.

“Personal Information” as used in this Privacy Policy means information that identifies a particular individual or company, such as (but not limited to) full name, mailing address, email address, and telephone number.

When you visit certain sections of the Website, we may ask you to provide us with specific information, including (but not limited to):

  • - contact information, such as your name, mailing address, phone number and email address;
  • - unique identifiers such as a user name and password;
  • - financial information, such as your debit/credit number or similar information.

We may receive and store certain types of Internet usage information whenever you visit the Website, such as your landing page, order of pages viewed, your IP address, the type of browser making the request, the preceding page view and other such non-personal information.

Through Your use of the Website, StatementsHQ may also collect information about someone else from You, for example Your Customers or Clients.

If You provide StatementsHQ with personal information about someone else You must ensure that You are authorised to disclose that information to StatementsHQ and without StatementsHQ taking further steps required by applicable data protection or privacy laws. StatementsHQ may collect, use and disclose such information for the purposes described in this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that personal information, StatementsHQ’s identity and how to contact StatementsHQ.

When you register for products or services through the Website, you must complete a registration form and provide personally identifiable information. You may also be asked to choose a password.

You may provide personal or other information when you answer questionnaires, surveys, enter competitions or provide information during a support enquiry about you and/or your organisation.

As with many websites, our Websites uses a technology called “Cookies”. Cookies automatically identify your browser to the Website whenever your computer is used the visit the Website. Accepting cookies enables you, among other things, to personalise your experience on the Website. If you do not want information collected through the use of cookies, your browser should contain an option that allows you to disable or delete cookie data at any time. Some areas of the Website, however, may not provide you with a personalised experience if you have disabled the use of cookies. The cookies are not tied to Personal Information.

We do not store any of your payment card details. This information is encrypted, securely stored and processed by ‘Stripe Inc’ to bill you in accordance with your Billing Plan.

  • - Enable your use of the financial and reporting application accessed via the Website;
  • - Contact you about the Website or updates to the Website;
  • - Contact you relating to your subscription or user status;
  • - Confirm or fulfil an order you have made;
  • - Send you print or electronic publications about StatementsHQ;
  • - Monitor and track your use of our products and services;
  • - Monitor your compliance with the Terms and Conditions;
  • - Maintain website security;
  • - Enhance navigation

By using our Service, You consent to Your personal information being collected, held and used for the purposes described in this Policy.

We will not share your Personal Information with unrelated third parties or for any external marketing purposes.

We may share your Personal Information where we are required to do so by law, to protect our rights, to protect the right of other users of the Website or with suppliers that we engage to process data on our behalf.

  • - We may disclose your data to any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries) and other companies which may be added to our group from time to time;
  • - We may pass aggregate information on the usage of the StatementsHQ website and StatementsHQ, where relevant, to maintain, improve and manage the StatementsHQ website and StatementsHQ, but this will not include your personal data.
  • - We may also share your personal and financial data with third parties:

in the event that we, our business, or substantially all of its assets are acquired by a third party (in which case personal information about customers will be one of the transferred assets) and as under “Business Transfers” below;

if we are under a duty to disclose or share your personal or financial data in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of StatementsHQ website users or relating to StatementsHQ users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We also utilise a number of carefully selected third parties to help provide our services to you. Examples of these functions include email, providing marketing assistance and data analysis, data management, handling credit card transactions and providing customer service. In choosing to work with any such third parties, we will always ensure that the security policies and confidentiality arrangements of those third parties adhere to the same requirements we ourselves impose and expect, as a minimum. No ownership rights to the data will be transferred to any third party.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA/UK who work for us, one of our group companies or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

To support delivery of our services, we may engage and use data processors with access to certain data (each, a “Subprocessor”).

A Subprocessor is a third party data processor engaged by StatementsHQ who has or potentially will have access to or process personal data. StatementsHQ engages different types of Subprocessors to perform various functions.

StatementsHQ undertakes to use a reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to, or process, personal data.

As our business grows and evolves, the Subprocessors we engage may also change. We will provide users of the Service with notice of any new Subprocessors to the extent required under the Agreement by posting such updates here.

The following is an up-to-date list (as of the date of this policy) of the names and locations of Statements HQ Subprocessors.

  • - Amazon Web Services: Cloud service provider
  • - Google: Cloud service provider
  • - Digital Ocean: Cloud service provider
  • - Stripe: Payment processing
  • - Mailgun: Email processing
  • - Fastmail: Email hosting

StatementsHQ sends information relating to our Website and services to You via email. You can opt out of receiving these at any time by following the unsubscribe instructions contained in the marketing communication or contacting us directly by sending your request to
.

You also have the right to:

  • - Request details of personal information which we hold about you, which we will supply on verification of your identity. If you believe that any information we are holding on you is incorrect or incomplete, you can change this in your user account. Alternatively, you may email us and we will promptly correct any information found to be incorrect within 30 days.;
  • - Object to our continued processing of your personal data;

You can exercise these rights at any time by sending an email to
.

StatementsHQ will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why.

In the event that StatementsHQ sells all or part of its business, we may transfer your Personal Information as part of the sale.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you’d like to learn more about StatementsHQ’s security policies and procedures, please see our security page.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and look at the privacy statement applicable to the website in question.